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Data Retention Policy

What Ajeris keeps, how long, and how it deletes. Where the full retention schedule lives and how to delete your data.

Ajeris Data Retention Policy

Effective Date: October 3, 2026 Document Owner: Sarah Mitchell, Founder Contact: hi@ajeris.com Company: Ajeris (ajeris.com)

1. Purpose

This policy describes how long Ajeris keeps personal data and how it is deleted. Ajeris keeps what is useful for your agent to work for you, deletes the rest on a timer, and deletes everything when you ask.

2. The retention schedule

The schedule, per data type and per provider, is published in one place so it never disagrees with itself:

In short:

  • Conversations, memories, the vault and connections are kept until you delete them or your account. Memories can be forgotten one at a time in chat.
  • Short-lived data expires on a timer: media you send and receive, text taken from documents, long replies sent as links, pages and files Ajeris makes, shared locations, finished tasks and notifications from connected services each have a fixed period, from 24 hours to 90 days (images on Ajeris Business guide pages: one year).
  • The mail index keeps one year of mail and is deleted when you disconnect the mailbox.
  • Service logs hold no message content and are kept up to 30 days.
  • Some providers keep their own copy for a limited time after deletion. The privacy policy lists each one and for how long.

3. Account deletion

Deleting your account deletes everything in the Ajeris database as soon as you confirm: messages, memories, reminders, files, vault, connections, health logs, meetings and location history. Ajeris also revokes your connections at the provider where the provider allows it, deletes your Stripe customer record and your hosted-browser profile, and has the meeting recording and AI providers delete the copies they hold, within about 5 minutes and retried until each confirms. Copies in database backups expire within 90 days.

4. User-initiated deletion

From Preferences on your manage page, or in chat:

  • Forget a memory: tell your agent what to forget.
  • Disconnect a service: deletes its sign-in and its mail index.
  • Delete connector data: deletes what Ajeris stored from a service, such as its mail index and the meetings found on its calendar, without disconnecting it.
  • Delete location data: every location you shared, your saved home address, and the coordinates inside past messages.
  • Delete your account: everything above, at once.

To delete your conversation history without closing your account, email hi@ajeris.com.

5. Policy review

This policy is reviewed annually, whenever a retention period changes, and before any new provider receives personal data.

Next scheduled review: October 2027

Questions or deletion requests: hi@ajeris.com